Privacy Policy

London Mandarin School dedicated to protecting the confidentiality and privacy of information entrusted to us. We comply with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Where applicable, we also comply with local data protection regulations outside of the European Economic Area (EEA). Please read this Privacy Policy to learn about your rights, what information we collect, how we use and protect it.

1. Who are we?

London Mandarin School (LMS) is a non-profit organisation. His aim is to promote Chinese language and culture to Chinese and Non-Chinese background children age from 4.5-18. LMS also provides courses for adults who have a desire to go to Chinese and do Business with Chinese companies.

2. Who can you contact for privacy questions or concerns?

If you have questions or comments about this Privacy Policy or how we handle personal data, please emailxiuqin888@yahoo.co.uk. We aim to respondwithin 30 daysfrom the date we receive privacy-related communications. You may contact the UK Information Commissioners Office athttps://ico.org.uk/concerns/handling/to report concerns you may have about our data handling practices.

3.How do we collect personal data?

  • We obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide us their business card, complete our online forms, subscribe to our newsletters, attend meetings or events we host, visit our school.
  • We obtain personal data indirectly about individuals from a variety of sources, including our business partners.
  • Public sources. Personal data may be obtained from public registers (such as Companies House), news articles, and Internet searches.
  • Social and professional networking sites. If you register or login to our websites using social media (e.g., WeChat, Weibo, or Google) to authenticate your identity and connect your social media login information with us, we will collect information or content needed for the registration or login that you permitted your social media provider to share with us. That information may include your name and user ID and depending on your privacy settings, additional details about you, so please review the privacy controls on the applicable service to set how much information you want shared with us.
  • Pupil data is essential for the schools operational use. Whilst the majority of pupil information you provide to us is mandatory, some of it requested on a voluntary basis. In order to comply with the data protection legislation, we will inform you at the point of collection, whether you are required to provide certain pupil information to us or if you have a choice in this.

4.What categories of personal data do we collect?

  • personal identifiers and contacts (such as name, unique pupil number, contact details and address)
  • characteristics (such as ethnicity, language, and free school meal eligibility)
  • safeguarding information (such as court orders and professional involvement)
  • special educational needs (including the needs and ranking)
  • medical and administration (such as doctors information, child health, dental health, allergies, medication and dietary requirements)
  • attendance (such as sessions attended, number of absences, absence reasons and any previous schools attended)
  • assessment and attainment (such as key stage 1 and phonics results, post 16 courses enrolled for and any relevant results)
  • behavioural information (such as exclusions and any relevant alternative provision put in place)
  • Sensitive personal data.
  • We typically do not collect sensitive or special categories of personal data about individuals. When we do need to process sensitive personal data, it is with the consent of the individual unless it is obtained indirectly for legitimate purposes. Examples of sensitive personal data we may obtain include:
    • Dietary restrictions or access requirements when registering for events that reveal religious beliefs or physical health.
    • Personal identification documents that may reveal race or ethnic origin, and possibly biometric data of individuals.
    • Attendance at certain type of events that reveal affiliations with trade unions or political opinions.
    • Information provided to us by our partners in the course of a professional engagement.
    • Diversity and equal opportunity information volunteered by participants.
  • Location-based data. We may process geographical locations you enter on social media platform (e.g. WeChat).

5. What lawful reasons do we have for processing personal data?

We may rely on the following lawful reasons when we collect and use personal data to operate and provide our services:

  • Contract We may process personal data in order to perform our contractual obligations with our partners.
  • Consent- We may rely on your freely given consent at the time you provided your personal data to us.
  • Legitimate interests We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable and balanced. These include:
    • Delivering services to members To deliver the services our members or our business partners have expected us to provide.
    • Direct marketing To deliver timely insights and speciality knowledge we believe is welcomed by our business partners, members and subscribers who have interacted with us.
  • Legal obligations and public interests We may process personal data in order to meet regulatory and public interest obligations or mandates.

6.Why do we need personal data?

We collect and use pupil information, for the following purposes:

  • to support pupil learning
  • to monitor and report on pupil attainment progress
  • to provide appropriate pastoral care
  • to assess the quality of our services
  • to keep children safe (food allergies, or emergency contact details)
  • to meet the statutory duties placed upon us for DfE data collections

7. Who we share pupil information with?

We dont share pupil information with anyone.

8. Do we transfer your personal data outside the European Economic Area?

We store personal data on servers located in the EEA as well as outside the EEA. EEA regulation applies for individuals and data defined under GDPR, and local regulation applies for data stored outside of the EEA.

9. Requesting access to your personal data

Under data protection legislation, parents and pupils have the right to request access to information about them that we hold. To make a request for your personal information, or be given access to your childs educational record, contact Director of School Affair.

You also have the right to:

  • object to processing of personal data that is likely to cause, or is causing, damage or distress
  • prevent processing for the purpose of direct marketing
  • object to decisions being taken by automated means
  • in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and If you have a concern or complaint about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioners Office at https://ico.org.uk/concerns/

10.What about personal data security?

We have put appropriate technical and organisational security policies and procedures in place to protect personal data (including sensitive personal data) from loss, misuse, alteration or destruction. We aim to ensure that access to your personal data is limited only to those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information. We may apply pseudonymisation, de-identification and anonymisation techniques in efforts to further protect personal data.

If you have access to parts of our websites or use our services, you remain responsible for keeping your user ID and password confidential. Please be aware that the transmission of data via the Internet is not completely secure. Whilst we do our best to try to protect the security of your personal data, we cannot ensure or guarantee the security of your data transmitted to our site; any transmission is at your own risk.

11.How long do we retain personal data?

We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and obligations that we are subject to. Unless a different time frame applies as a result of business need or specific legal, regulatory or contractual requirements, where we retain personal data in accordance with these uses, we retain personal data for seven years. We will dispose of personal data in a secure manner when we no longer need it.

12.Do we change this privacy policy?We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated24 May 2018.